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Pricing built around outcomes

Pick a platform plan, add the modules you need, and we only bill you when something gets resolved.

Platform plans

Starter
$0.00
+ $2.50 per outcome
  • Pay only for resolved outcomes
  • 1 channel (Email or Chat)
  • Standard email support
  • Self-service onboarding
Growth
$5,000.00/mo
+ $2.00 per outcome
  • All channels: Voice, Email, Chat, Social
  • Dedicated success manager
  • Priority response SLAs
  • Advanced analytics + outcome reporting
Enterprise
Custom
+ $1.50 per outcome
  • Custom platform fee + volume discounts
  • Dedicated infrastructure
  • Custom SLAs & uptime guarantees
  • White-glove onboarding & integrations

Modules — pay as you grow

Voice
AI agents that answer the phone and resolve calls
$199.00/mo + $0.18 per minute
  • • Inbound + outbound voice agents
  • • Real-time transcription
  • • Warm transfer to humans
  • • CRM + ticketing integrations
Chat Widget
Embedded chat that resolves customer issues 24/7
$99.00/mo + $1.50 per resolution
  • • Drop-in JS embed for any site
  • • Multi-language support
  • • Handoff to human agents
  • • Brand-customizable theme
Email
AI agents that triage and resolve email tickets
$99.00/mo + $1.25 per resolution
  • • Gmail, Outlook, Front, Zendesk
  • • Auto-tagging + routing
  • • Threaded replies + signatures
  • • Outcome-based billing
Computer Use
Agents that operate web apps to complete back-office tasks
$499.00/mo + $2.50 per outcome
  • • 10+ pre-built outcome SKUs
  • • Refunds, WISMO, reorders, dispute handling
  • • Operates Shopify, Gorgias, Salesforce, etc.
  • • Human-in-the-loop review on demand

Outcome catalog

We meter and bill on these resolution events. Volume discounts apply on Growth and Enterprise plans.

OutcomeModulePrice
Resolved Contact
Customer contact resolved end-to-end without human escalation.
platform$0.25
WISMO Resolution
Order-location inquiry resolved with current carrier detail.
platform$0.25
Triage
Contact classified, enriched and routed to the correct owner.
platform$0.25
Phone Call Resolved
Customer phone call resolved without a human transfer.
voice$0.25
Phone Callback Scheduled
A requested callback was durably created and confirmed.
voice$0.25
Email Resolution
Customer email thread resolved without human intervention.
email$0.25
Chat Resolution
Customer chat resolved without human intervention.
chat widget$0.25
Resolved Return
Return approved and RMA, refund or replacement workflow created.
computer use$0.50
Order Cancelled
Eligible order cancelled in the system of record.
computer use$0.50
Order Edited
Requested order attributes changed in the system of record.
computer use$0.50
Address Changed
Shipping address changed and confirmed before fulfillment.
computer use$0.50
Exchange Created
Product exchange created with replacement fulfillment.
computer use$0.50
Shipment Exception Resolved
Carrier or fulfillment exception cleared with a confirmed next step.
computer use$0.50
B2B Reorder
Repeat B2B order created with terms and availability verified.
computer use$0.50
Subscription Skipped
Upcoming subscription shipment skipped.
computer use$0.50
Subscription Paused
Subscription paused until a confirmed date.
computer use$0.50
Subscription Frequency Changed
Subscription cadence changed and confirmed.
computer use$0.50
Subscription Cancelled
Subscription cancellation completed in the system of record.
computer use$0.50
Subscription Cancellation Saved
Cancellation intent retained through an accepted alternative.
computer use$0.50
Subscription Reactivated
Previously inactive subscription reactivated.
computer use$0.50
Warranty Claim Resolved
Warranty claim adjudicated with replacement, repair or denial recorded.
computer use$0.50
Refund Issued
Refund executed and confirmed by the payment or commerce system.
computer use$1.00
Payment Recovered
Failed payment recovered and confirmed.
computer use$1.00
Billing Dispute Resolved
Billing dispute resolved with the final disposition recorded.
computer use$1.00
Chargeback Won
Chargeback closed in the merchant’s favor.
computer use$1.00
Abandoned Cart Recovery
Previously abandoned cart converted after attributable outreach.
email$5.00
Qualified Lead
Lead met configured qualification rules and was accepted for routing.
chat widget$8.00
Upsell
Incremental purchase attributable to an AI recommendation.
platform$4.00
Pre-Purchase Consultation
Product consultation led to a verified purchase.
chat widget$3.00
Checkout Completed
Agent-assisted checkout completed successfully.
platform$1.00
Warranty Extended
Customer purchased or accepted a warranty extension.
computer use$1.00
Voice Minute
Connected AI voice usage measured in minutes.
voice$0.18